Effective Date: July 8, 2026
Rivaah (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit Rivaah.co.in.
1. Information We Collect
We may collect:
Personal Information
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
Order Information
- Products purchased
- Order history
- Payment status
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage information
2. Payment Information
Payments are securely processed through PayU and other authorized payment partners.
We do not store:
- Credit card numbers
- Debit card numbers
- CVV
- UPI PIN
- Internet banking passwords
Payment information is handled securely by our payment gateway providers in accordance with applicable security standards.
3. How We Use Your Information
We use your information to:
- Process orders
- Deliver products
- Provide customer support
- Send order updates
- Improve our website
- Prevent fraud
- Comply with legal obligations
- Send promotional offers (only where permitted or with your consent)
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, although certain features of the website may not function properly.
5. Information Sharing
We do not sell or rent your personal information.
We may share your information only with:
- Payment gateway providers
- Courier and logistics partners
- Technology service providers
- Government authorities where required by law
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
7. Marketing Communications
You may receive promotional emails, SMS, or WhatsApp messages if you have provided your contact details and applicable law permits such communication.
You can opt out of promotional communications at any time using the unsubscribe option or by contacting us.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of information where legally permissible
9. Children’s Privacy
Our website is not intended for children under 18 years of age.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the contact details provided on the website.
By using Rivaah.co.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.